Returns & Exchanges
At esrwheels, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached and include a copy of your packing slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
