Frequently Asked Questions

Everything you need to know about your ESR Wheels fashion experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my package once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.

Are your products ethically sourced?

Absolutely. We pride ourselves on working exclusively with fair-trade certified factories that prioritize sustainable materials and ethical labor practices.